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Dive into our FAQ section, where we've compiled essential information.
From detailed insights about our products to clarifications on shipping and handling, our FAQs are designed to provide you with instant, helpful answers. Whether you’re curious about our manufacturing processes, quality assurances, or customization options, you’ll find a wealth of knowledge at your fingertips.
Table of Contents
We offer a wide range of fabric options, including natural fibers like cotton and canvas, durable synthetics like nylon and polyester, luxurious choices like leather and velvet, and eco-friendly options like jute and recycled materials. Each fabric is selected for its quality and suitability for various bag styles.
Absolutely. We can provide fabric swatches so you can assess the texture, quality, and color firsthand, ensuring your final product meets your exact specifications.
Yes, we’re committed to sustainability. Our eco-friendly options include organic cotton grown without harmful chemicals and recycled materials like PET, which repurposes plastic waste into durable fabrics.
- Canvas Bags: Ideal for casual totes, backpacks, and beach bags due to their durability, ease of cleaning, and ability to withstand heavy usage.
- Polyester Bags: Perfect for shopping, travel, gym, and business use; these bags are durable, waterproof, lightweight, strong, and dry quickly.
- Leather Bags: Suitable for luxury handbags, briefcases, and wallets, offering resistance to dry abrasion, potential waterproofing, and sturdy for daily use, with decades-long durability and proper care.
- Nylon Bags: Best for outdoor gear, foldable travel bags, and sporty backpacks, as nylon is highly resistant to wear and tear, water-resistant, and extremely durable yet lightweight.
- Neoprene Bags: Ideal for laptop sleeves, cosmetic bags, and lunch totes, providing durability, resistance to oil and heat, and effective cushioning and insulation.
- Eco-Friendly Fabrics: Great for reusable shopping bags and eco totes, with materials like recycled PET, jute, and organic cotton offering environmental friendliness along with significant durability and gentle impact on the environment.
Some of our fabrics, like nylon and certain types of polyester, offer water resistance, and we can also apply waterproof coatings. However, fabrics like cotton and leather are not naturally water-resistant but can be treated for some protection.
Care instructions vary. Leather requires special cleaners and conditioning, while canvas and synthetic fabrics can often be gently washed. We provide specific care instructions for each fabric to ensure longevity and maintain appearance.
Yes, some fabrics have limitations. For instance, detailed printing is more effective on smooth fabrics like polyester, while textured fabrics like canvas are better suited for simpler designs. Our team can guide you on the best customization options for your chosen fabric.
Our pricing is based on various factors, including the type of material, size of the bag, design complexity, and customization level. We work to offer competitive prices while ensuring the highest quality of materials and craftsmanship.
Yes, we offer volume discounts for bulk orders—the discount rate increases with the quantity ordered, providing a cost-effective solution for more significant needs.
We accept various payment methods, including major credit cards, bank transfers, and online payment platforms. We aim to make the transaction process as convenient as possible for you.
We usually require an advance payment of 30-50% of the total order cost for custom orders. This helps cover initial material and production costs and ensures commitment to the project.
Design consultation is part of our service and is included in the price. However, creating physical prototypes may incur additional costs, which are always communicated upfront and can be deducted from the final order total.
Shipping costs are calculated separately based on the order size and delivery location. We strive to find the most cost-effective and efficient shipping solutions for our customers.
Absolutely. We provide a detailed quote, including all costs of your custom order. This ensures transparency and helps you make an informed decision.
We pride ourselves on transparency. There are no hidden fees; all potential costs are outlined in the initial quote.
Cancellations or modifications can be made within a specific timeframe after order placement, typically before production starts. Depending on the order stage, there may be charges to cover any work or materials already used. We always aim to be as accommodating as possible.
Sample fees are generally refundable, with specific refund conditions detailed during the sample ordering process and determined by the size of your subsequent bulk order and the complexity of the manufacturing process involved.
We offer a variety of printing techniques, including screen printing, digital printing, and heat transfer. Screen printing is ideal for vibrant, solid colors and larger orders. Digital printing is best for detailed, multi-colored designs, and heat transfer is used for complex, high-resolution images.
Yes, we use the Pantone Matching System to ensure that the colors in your brand logo or artwork are accurately reproduced. This system allows us to match your specified colors precisely for consistent branding.
Our printing is highly durable and designed to withstand regular use and cleaning. We use high-quality inks and printing processes to ensure that the design remains vibrant and does not peel, crack, or fade over time.
While we can accommodate most design sizes and complexities, huge prints or intricate details may pose challenges. Our team will work with you to optimize your design for the best printing results.
Of course, we can provide a sample of your printed design for approval before proceeding with the entire production run. This ensures that you are delighted with the design and print quality.
Yes, we offer eco-friendly printing options, including water-based inks that are less environmentally harmful. Our sustainable printing practices are part of our commitment to environmental responsibility.
Different fabrics can affect the choice of printing technique. We advise on the best printing method based on your chosen fabric.
- Screen Printing: Jute Fabrics、Ideal for Canvas and Nylon
- Digital Printing: Best for detailed Canvas, Nylon, Silk Fabrics, and Eco-Friendly fabric designs.
- Sublimation Printing: Specially used for Polyester
- Heat Transfer Printing: Works well on Polyester and Neoprene.
- Debossing and Foil Stamping: Exclusively for Leather.
- Water-Based Screen Printing: Recommended for Eco-Friendly fabrics.
The turnaround time varies based on the printing technique and order size. Generally, it ranges from 1-3 weeks. We provide a specific timeline with your order details, ensuring transparency and planning.
Multicolored and intricate designs may incur additional costs due to the more complex printing process and other materials required. We provide a detailed quote upfront, outlining all costs associated with your design.
We ensure quality and consistency through stringent quality control measures. Each item is checked for print accuracy and quality, ensuring that every piece in a batch matches the approved sample in terms of color, clarity, and placement.
Absolutely. We can provide fabric swatches so you can assess the texture, quality, and color firsthand, ensuring your final product meets your exact specifications.
We offer various custom design options, including different materials (like leather, canvas, and nylon), colors, sizes, and printing methods (like screen printing, digital printing, and embroidery ). You can also design extra features like pockets, adjustable straps, or specific closures.
Our design process is collaborative and customer-focused. It starts with your idea, which our design team helps refine. We discuss your requirements, suggest materials, and create a digital mock-up. After your approval, we move to the production phase, keeping you updated.
We offer extensive flexibility in shape, size, material, and additional features. You can also choose from our extensive product range and modify it as needed. We’ll guide you through the process, offering suggestions and creating mock-ups, ensuring your complete satisfaction.
Material selection is based on the bag’s purpose, desired aesthetic, and durability requirements. We consider factors like strength, texture, and environmental impact to recommend the best options for your design.
Certainly, we can create prototypes or provide design artwork and samples for your review. This may involve an additional cost, but it’s a worthwhile step to ensure your satisfaction with the final product.
Absolutely. After reviewing the prototype or sample, you can request changes. We want to ensure the final product meets your expectations, so we’re open to revisions based on your feedback, considering any implications for production and costs.
The design process duration varies based on complexity and revisions. Typically, it takes about one week from initial consultation to final design approval. We always aim to work within your timeline, ensuring efficiency without compromising quality.
We use advanced color-matching techniques to ensure accuracy. We recommend providing us with Pantone codes or physical samples for precise color matching.
If you have a design or logo, you can submit it to us in a high-resolution format. Our team will then work on integrating it into the bag design, providing you with a digital mock-up for approval before we proceed to production.
We offer various accessories, including zippers, handles, adjustable straps, buckles, and decorative elements like studs, patches, and embroidery. Each is selected for its quality and functionality.
Absolutely. We offer eco-friendly accessory options, such as recycled plastic zippers and organic cotton straps, aligning with our commitment to environmental sustainability.
Indeed, we provide a range of accessory options to suit different budgets without compromising on quality. Our team can guide you in selecting the best accessories that meet your financial requirements.
We can provide accessories samples for your review to ensure they meet your expectations and align with your design vision before finalizing the order.
Pricing is based on the type of accessory, material quality, customization details, and order volume. We strive to offer cost-effective solutions with transparent pricing.
We offer extensive customization options, including size, color, material, and design, to match your specific requirements for accessories and decorations
We offer dedicated customer support throughout the design and ordering process. Our team is available via phone, email, and chat to assist with design choices, answer questions, and provide updates on your order’s progress.
Yes, we provide maintenance guidelines and can advise on the best practices for product care and longevity.
Definitely! We inform our customers about significant product improvements, ensuring you always have the latest and best we offer.
We respond to after-sales inquiries promptly, usually within 24 hours, as we value your time and strive to provide quick solutions.
Given the custom nature of our products, returns are evaluated on a case-by-case basis. We aim to ensure your complete satisfaction, so if there’s an issue, please get in touch with us for a resolution.
You can contact our customer service team via phone, email, or through our website for any order-related issues. Our team is committed to providing prompt and practical solutions.
Each custom order undergoes a rigorous quality assurance process. This includes material inspection, in-process checks during manufacturing, and a final review of the finished product. Our goal is to ensure that every custom bag meets our high-quality standards.
We source materials from reputable suppliers and conduct thorough testing for durability, colorfastness, and texture. Only materials that meet our strict quality criteria are used in our products.
If a product fails to meet our quality standards, it is corrected or remade. We have a strict policy against sending substandard products to our customers, ensuring you receive only the best.
Upon request, we can provide a quality report or certificate with your order. This documentation will detail the quality checks and standards your products have met.
Absolutely. We maintain consistent quality control, regardless of type or quantity, across all our products. Every item is subjected to the same rigorous quality standards.
For large-scale production, we employ systematic quality management processes. This includes batch testing, continuous monitoring, and regular audits to ensure that every product, from the first to the last, meets our quality benchmarks.
We maintain strict quality control processes and keep detailed records of all orders. This ensures that every repurchase order meets the same high standards of quality and craftsmanship as the first.
We ensure compliance by adhering to standards like ISO 9001 for quality management and ISO 14001 for environmental management, regularly updating our processes to meet these global benchmarks.
Yes, our materials are certified for safety and quality. For instance, our fabrics often hold the Oeko-Tex Standard 100 certification, ensuring they are free from harmful substances.
We use third-party verification such as SGS or Bureau Veritas to assess and verify our product quality against international standards independently.
Before production, new materials and designs undergo tests such as the Martindale rub test for fabric durability and AATCC testing methods for colorfastness, ensuring they meet our high standards.
Absolutely. We can conduct specific tests like flame resistance (NFPA 701 test) or waterproofing (IPX rating) based on client requirements or industry-specific standards.
Indeed, they are. We conduct environmental testing based on REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) standards and health safety tests in line with CPSIA (Consumer Product Safety Improvement Act) guidelines.
Our products undergo rigorous testing, including tensile strength testing, abrasion resistance (ASTM D3884 standard), and colorfastness to light (ISO 105-B02). This comprehensive testing ensures durability and longevity.
We specialize in various bags, including backpacks, totes, cosmetics, sports, and custom promotional bags. Our specialization extends to working with multiple materials and intricate designs.
Custom bag production typically takes about 4-8 weeks, including design, manufacturing, and quality checks. The exact time can vary based on your design and order size.
Yes, we can expedite production for urgent orders. Please discuss your specific timeline needs with us, and we’ll do our best to accommodate them, subject to a possible expedited fee.
Our minimum order quantity generally starts at 50 units. While we don’t have a strict maximum limit, huge orders may require longer production times, which we will communicate upfront.
We employ efficient production planning for large-scale orders and scale up our resources to meet higher demands without compromising quality. Our experienced team ensures seamless execution no matter the order size.
Yes, we welcome customers to visit our production facility. It’s a great way to see the craftsmanship and care that go into every bag. Please get in touch with us to arrange a visit.
Indeed, we can tailor our production processes to meet specific requirements, whether it’s a unique material, a special design feature, or an unconventional manufacturing technique.
If design changes arise during production, please get in touch with us immediately. We will assess the current production stage to determine the feasibility of the changes. Early-stage changes are more manageable, while mid or late-stage modifications may lead to additional costs or extended timelines. We’ll work closely with you to find the best possible solution while aiming to minimize any impact on the final product.
- Standard Packaging:
Typically involves plastic or polyethylene bags, often used for bulk - Eco-Friendly Packaging:
Options include recycled paper bags, biodegradable plastics, or cloth bags. - Gift Packaging:
Premium boxes, wrapping papers, ribbons, and personalized notes for a more upscale presentation. - Branded Packaging:
Packaging featuring the company’s logo, brand colors, and design motifs. - Protective Packaging:
Reinforced boxes, bubble wrap, or foam inserts for added protection during transit - Customizable Packaging:
Options for customers to design their packaging according to specific themes or styles.
Yes, opting for premium packaging options may incur additional costs. These options include high-quality materials, custom designs, and special features like enhanced branding or protective elements. We’ll provide a detailed quote based on your specific packaging requirements.
We offer a variety of shipping methods to suit your needs, including standard ground shipping, air freight, and expedited services. We partner with reputable couriers like FedEx, UPS, and DHL to ensure reliable and efficient delivery.
Yes, every shipped order comes with a tracking number. You can track the progress of your order through our website or the courier’s tracking system, which gives you real-time updates on its status.
Shipping times vary by region. Domestic orders typically take 3-5 business days, while international shipping can take 7-20 business days, depending on the destination and customs processing.
Shipping costs are based on your order’s weight, the chosen shipping method, and the destination. We provide a shipping cost estimate during the ordering process, ensuring transparency and no surprises.
We do ship internationally. Additional costs for international shipping include freight charges, customs duties, and taxes, which are the recipient’s responsibility. We’ll provide all the necessary documentation to facilitate customs clearance.
If your order is damaged during shipping, please report it to us immediately with photos. We’ll assess the situation and provide a resolution, such as a replacement, repair, or refund. We’ll also assist with any insurance claims and take steps to prevent future incidents. Your satisfaction is our top priority, and we’re committed to resolving shipping issues quickly and effectively.
You can change your shipping address if the order has not been dispatched. Just contact us quickly with the new address. Once the order is shipped, the address can’t be changed.
Yes, we offer expedited shipping options for urgent deliveries. Additional charges for expedited shipping will be calculated based on the order size and destination.
Coraggio is both a manufacturer and a trader, we offer high quality and eco-friendly bags at great prices and can be customized according to customer requirements.
Shanghe Village, Fucun Town, JindongDistrict, Jinhua City, Zhejiang Province,China
- Cost-Effective Solutions: Direct manufacturing reduces middleman expenses, offering you better prices.
- Customization Excellence:Our in-house design team works closely with production to turn your unique ideas into reality.
- Quality Assurance: Being hands-on in every step ensures that the products you receive meet the highest quality standards.
- Efficient Communication: Streamlined processes mean faster and more effective communication, addressing your needs promptly.
- Market Insights: Our trade experience provides valuable insights into current trends and market demands, helping you stay ahead.
- Reliable Delivery: Commitment to on-time order fulfillment.
- Flexible Order Capability: Catering to both large and small order requirements.
- Robust After-Sales Support: Dedicated to ensuring customer satisfaction post-purchase.
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