Privacy Policy

CoraggioBag ("we," "our," or "us") is a professional B2B custom bag manufacturer based in Zhejiang, China. We are committed to protecting the privacy and confidentiality of the business information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By submitting an inquiry form, contacting us via email, or otherwise engaging with our services, you agree to the practices described in this policy.

01

Information We Collect

We collect only the information that is necessary to evaluate your inquiry and provide you with an accurate quotation or business response. This information is submitted voluntarily through our contact and inquiry forms, and may include:

Contact details -- your name, job title, company name, email address, phone number, and country.
Project requirements -- product type, estimated quantity, customization needs, target market, and any relevant specifications or attachments you choose to share.
Communication records -- messages and correspondence exchanged during the quotation, sampling, or order process.
Basic website usage data -- anonymized technical data such as browser type, device type, and pages visited, collected through standard web analytics tools for site performance purposes only.

Note: We do not collect sensitive personal information such as government-issued identification numbers, financial account details, or any data unrelated to your business inquiry.

02

How We Use Your Information

Your information is used exclusively for legitimate B2B business purposes directly related to your inquiry. Specifically, we use your data to:

Respond to Inquiries

Prepare and deliver accurate product quotations and technical responses.

Business Follow-Up

Follow up on ongoing sampling, production, and order progress as agreed.

Order Management

Coordinate production, quality control, packaging, and delivery arrangements.

Repeat Order Support

Retain project records to ensure consistency across reorders and long-term partnerships.

We do not use your information for: unsolicited marketing campaigns, automated profiling, data monetization, or any purpose unrelated to the business relationship you have initiated with us.

03

Confidentiality & Third-Party Disclosure

We treat all information you share with us -- including your business requirements, design concepts, brand details, and contact information -- as strictly confidential. We do not sell, rent, trade, or otherwise disclose your personal or business information to any third party without your explicit prior consent.

Limited Internal Access

Access to your information within CoraggioBag is restricted to the account manager, merchandiser, and production personnel directly involved in handling your project. All team members are required to maintain confidentiality as a condition of their engagement.

NDA Availability

If your project involves proprietary designs, brand concepts, or commercially sensitive product specifications, we are pleased to sign a Non-Disclosure Agreement (NDA) before any detailed information is exchanged. Please contact us to arrange this.

Permitted Disclosures

In very limited circumstances, we may be required to disclose information:

When required by applicable law, regulation, or a valid legal order from a competent authority.
To approved third-party inspection agencies (such as SGS, TÜV, or Bureau Veritas) when you have specifically requested a third-party inspection as part of your order.

In all other cases, your information remains strictly within CoraggioBag and is not shared with any external party.

04

Your Rights: Data Access, Modification & Deletion

You have the right to control the personal and business information you have provided to us. At any time, you may contact us to exercise the following rights:

Right of Access

You may request confirmation of whether we hold any information about you, and obtain a copy of that information.

Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that we correct or update it promptly.

Right to Erasure

You may request the deletion of your personal and business information from our records. We will action such requests within a reasonable timeframe, except where retention is required by law or necessary to fulfill an existing contractual obligation.

Right to Withdraw Consent

You may withdraw your consent to our use of your information at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.

To exercise any of these rights, please contact us by email at info@coraggiobag.com. We will respond to all verified requests within 30 calendar days. There is no charge for exercising your rights under this policy.

05

Data Retention

We retain your information only for as long as is necessary for the purposes described in this policy, or as required by applicable legal or contractual obligations.

For active business relationships, we retain project and order records to ensure consistency across repeat orders and long-term partnerships. For inquiries that do not result in an order, contact information is typically retained for no longer than 24 months from the date of last communication, unless you request earlier deletion.

06

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The most current version will always be available on this page, with the "Last updated" date revised accordingly. We encourage you to review this policy periodically. Continued engagement with our services following any update constitutes your acceptance of the revised policy.